The Road Accident Fund (RAF) vacancies for Claims Consultant 2024
- Division: Claims
- Reference No: 3893
- Employment Type: Fixed Term Contract
- Job Salary: R434,656.00
Location: Cape Town, Western Cape, ZA
Job Purpose
Purpose of the Job: The Consultant: Pre assessment is responsible for the pre assessment of prospective claims applications. NB: This is a 6 Months Fixed Term Contract
About the Road Accident Fund
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Duties and Responsibilities
Pre-Assessment of prospective claims.
- Record all the submitted documents for prospective claims.
- Determine the benefits and the products submitted based on the submitted documents.
- Assess the submitted documents to determine compliance as per defined processes and rules.
- Apply compliance and / lodgement rules in pre assessing the prospective claim.
- Identify duplicate claims and linked claims.
- Examine the prescription of lodgement and apply prescription rules.
- Verify mortality with Home Affairs.
- Communicate the assessment outcome to the prospective claimants.
- Ensure that pre assessment processes are implemented and maintained at the highest standard.
- Maintain the implementation an unusual occurrence procedures.
Reporting.
- Track and report against set objectives and targets.
- Report on emerging risks.
- Provide ad hoc reports on process improvement initiatives.
Stakeholder Management.
- Maintain healthy relationships with all stakeholders.
- Follow up and feedback to all stakeholders to keep the updated on the status of a query.
- Respond to queries within the predefined turnaround times.
Qualifications
- Bachelor’s Degree/Advanced Diploma) related qualification.
Experience
- Relevant 3 years’ experience in the Claims environment.
Competencies
Behavioural:
- Planning, Organising and Coordinating.
- Personal mastery.
- Judgement and Decision Making.
- Ethics and Values
- Client Service Orientation.
- Emotional Wisdom.
- Ethics and Governance.
- Customer orientation and customer focus.
Technical:
- Ability to differentiate different RAF Products.
- Knowledge of Motor vehicle At.
- Complex problem identification, solving and decision making.
- Customer value proposition.
- Good financial management skills.
- Strong analytical capabilities.
- Knowledge of Motor Vehicle Accident legislation
- PFMA knowledge.
- Attention to details.
- Natis and cross Check systems.
How to Apply
only if you meet the minimum requirements indicated.
Note: onlineinc.org.za Is not in Any way Affiliated with Hiring company
Closing Date: 02 July 2024
