Dis-Chem Pharmacies looking qualified applicants to apply for Retail Store Assistant Vacancies at their various stores in South Africa.
Minimum Requirements:
- Grade 12 – Matric or Senior Certificate
- Minimum 1 – 2 years’ experience in a similar role
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Job Description:
Receiving and Capturing:
- Receive all warehouse goods and invoices in accordance with company policy and standard operating procedures.
- Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance.
- Capture invoices and check goods received against invoices for total accuracy.
- Ensure accurate verifying and capturing of physical goods receipts for the store in accordance with company policy and standard operating procedures.
Store Inventory Monitoring:
- Facilitate stock rotation to prevent stock from reaching its expiry date before selling.
- Ensure safe storage of products particularly fragile items
- Coordinate regular inventory audits.
- Place orders to replenish merchandise as needed.
- Regulate stock from receiving area to the storeroom.
Customer Service:
- Ensure Sales Assistants provide a friendly, helpful and courteous assistance while implementing a high standard of customer care and service.
- Escalate and investigate unresolved customer complaints to management.
- Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to store management daily.
- Adhere to excellent telephone etiquette at all-time according to Dis-Chem standard operating procedures.
Stock Loss Prevention:
- Ensure that outgoing stock/ items/ scripts are scanned and paid for.
- Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe.
- Report bad and suspicious behaviour for both staff and customers to management.
- Ensure that no unauthorised access is granted to the store via the good receiving area.
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Team Supervision:
- Supervise an accountable, full service team who understand and strive to meet the needs of all customers.
- Motivate optimal performance of team, ensuring all quality standards and agreed benchmarks and objectives are met.
- Train employees in order to know how to use all equipment in the correct manner and adheres to the appropriate use of the equipment.
Competencies
Essential:
- Knowledge of retail operations and administration
- Comprehending fundamental arithmetic’s
- Conveys ideas and facts verbally using language
- Addresses customer questions in a timely manner
- Basic computer skills
Special conditions of employment:
- South African Citizen
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
Closing date: 14 December 2023
How to apply:
