REFERENCE NR : VAC00735
JOB TITLE : Specialist: Server Administrator
REPORT TO : Consultant: End User Computing
DIVISION : NRC: Exec National & Regional Consulting
DEPARTMENT : Prov EC: End User Computing
POSITION STATUS : 60 -Months – Fixed Term Contract (Internal & External)
Purpose of the job
Design, planning, acquisition and implementation of all related Server Infrastructure Services. Support and
maintenance of all Server related Infrastructure including hardware and software. Manage the provisioning of all
Server related Infrastructure Services, planning, coordinating, monitoring and controlling to ensure the availability
the services according to the Service Level Agreements. Ensure the resolution of hardware and software; incidents
and service requests according to contracted Agreements Support and maintenance of all Server related
Infrastructure according to prescribed policies, procedures, standards and governance frameworks.
Key Responsibility Areas
Investigate/confirm/refer/log a call to upgrade the server. Rectify the faults affecting the availability of the server.
Installation of servers. Implement procedures and standards for Directory Integrated Systems, Servers and related
services and monitor adherence thereof. Resolution and handling of medium operational Incidents as per SLA
incident handling timeframes. Monitoring of Server and Services Toolsets & Dashboards.
Qualifications and Experience
Minimum: Grade 12 plus 3-year IT Diploma / Degree in in Computer Science, or IT/related fields (NQF level 6).
Certification: MCSA, MCSE, MCITP.
Experience: 3 – 5 years’ experience as a Server Administrator in the provisioning, support and maintenance and
support of all Server related Infrastructure such as Enterprise Directory Services, virtualization and server
infrastructure technology stack. Experience in working within the ITIL Framework for Incident, Problem, Change, or
Service Experience in the design, planning, implementation of an Enterprise Server solutions and services.
support contact egovsupport@sita.co.za OR call 080 1414 882
