REFERENCE NR : VAC00475
JOB TITLE : Specialist: End User Computing Field Support
JOB LEVEL : C5
SALARY : R 455 638 – R 683 457
REPORT TO : Consultant: End User Computing
DIVISION : Service Management
DEPT : Prov KZN: EUC Projects
LOCATION : Pietermaritzburg, KwaZulu-Natal
POSITION STATUS : 34 months Fixed term contract (Internal & External)
Purpose of the job
To provide LAN and System support on IT Infrastructure, planning and design, including the implementation and
maintenance of the network systems (LANs, LAN internetworking, and connections with the LAN environment). The
incumbent will be responsible for the specialist identification and resolution of hardware and software problems and
malfunctions on the LAN environment.
Key Responsibility Areas
To ensure incidents are effectively handled within SLAs. To provide LAN and desktop support to the client. To perform
daily administrative tasks and provide feedback to Consultant: LAN Support and clients. To Provide applicable
training and mentorship to LAN & desktop resources. To assist with new projects and execute on contracted Project
deliverables. To provide technical advisory service to SITA customers.
Qualifications and Experience
Minimum: 3-year Diploma/Degree in Computer Science, IT or equivalent.
Experience: 3 – 5 Years working experience in the respective field. 3 years’ experience in the provision of ICT
solutions and services.
Technical Competencies Description
Knowledge of: various Operating Systems Knowledge of Project Management Principles Knowledge of public sector
business Knowledge of ITC Products and services Knowledge of industry best practices, eg ITIL, CoBIT the incumbent
will be required to consult and interact with relevant Government Officials, standards generating bodies,
accreditation and certification bodies.
Other Special Requirements
Must have a driver licence and in position of a car.
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
Closing Date: Not specified
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan.
Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated
groups.
● If you do not hear from us within two months of the closing date, please regard your application as
unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference
number of the position you are applying for.
● It is the applicant’s responsibility to have foreign qualifications evaluated by the South African
Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard
contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.
